Retail Security

Specialized Security offers a range of SIA Licenced Retail Guards who are employed through a strict recruitment process and trained to a very high standard. All of our personnel are fully trained in Conflict Management, Customer Service and First Aid with other services available which will assist you in the operation of your store. Below are some examples of our services;

Our Training Department can also offer their services directly to your staff at highly competitive rates. Courses can be chosen such as First Aid and Conflict Management and we also have modules on shoplifter awareness, deterrence through effective customer service and awareness of terrorism. For members of management, we can coach on inventory issues and assist in modifying cash handling procedures to minimise risk to staff.  Our courses will be tailored to suit your business at every level.

Testimonials

Flexible and attentive approach

The help and guidance your team provided to our customers and their excellent co-operation with volunteers and emergency services ensured our customers felt in good hands during their entire visit.  In particular, I would like to thank you for the flexible and attentive approach to customers with special needs, providing support to customers with wheelchairs and families with small children.

Tammo Schuelke, Scottish Chamber Orchestra

Through thick and thin

I have worked closely with Specialized Security for over twenty years now, through thick and thin, and I would say that the length of our relationship alone speaks volumes.  The event industry has changed incredibly over that time and Kara, Cameron and Scott have always moved swiftly with the times; always with unlimited energy, dedication and enthusiasm.  They are world leaders in the management of large crowds and their varied portfolio is one to be envied.

Melvin Benn, Festival Republic