Specialized Security offers a range of SIA Licenced Retail Guards who are employed through a strict recruitment process and trained to a very high standard. All of our personnel are fully trained in Conflict Management, Customer Service and First Aid with other services available which will assist you in the operation of your store. Below are some examples of our services;
Our Training Department can also offer their services directly to your staff at highly competitive rates. Courses can be chosen such as First Aid and Conflict Management and we also have modules on shoplifter awareness, deterrence through effective customer service and awareness of terrorism. For members of management, we can coach on inventory issues and assist in modifying cash handling procedures to minimise risk to staff. Our courses will be tailored to suit your business at every level.
The help and guidance your team provided to our customers and their excellent co-operation with volunteers and emergency services ensured our customers felt in good hands during their entire visit. In particular, I would like to thank you for the flexible and attentive approach to customers with special needs, providing support to customers with wheelchairs and families with small children.
We have been using the company for a number of years now and have always found the staff to be professional, friendly and knowledgeable.